Frequently Asked Questions
How do I search for what I’m looking for?
Our customers love this site as it is easy to use. Searching for your perfect swimsuit can be done in a number of different ways. You may search by your favourite brand (for example Seafolly, Sunseeker or Jets) or you can search by your favourite style (for example bikini tops, one piece swimsuits or clothing and kaftans).
You can also refine your search even further by the filters on the left hand side of the screen (for example price and colour). If you know exactly what you are after, that is you know the name or the product code, please use the search function in the top of the screen.
If you still can’t find what you are looking for, shoot us an email at firstname.lastname@example.org and we will answer any questions you have.
What sizes do you carry?
Carla Swimwear stores carry a great range from size 6 to 28 in regular cup fittings and specialised cup fittings.
Do you have swimmers for different bust sizes?
We carry shapes for all women. We have push up shapes for smaller busted women and also specialise in bust support and shaping for women who need very supportive styles in a D,DD,E,F & G Cup fittings.
Are your brands Australian?
We have a great range of the best brands Australia has to offer. Many of our brands are designed, owned & manufactured in Australia.
We have also sourced imported brands from Germany, Spain, USA, England & Brazil for our stores so you get the greatest selection possible from all around the globe. We carry many brands that you would buy in the most upmarket department stores around the world.
What if my purchase does not fit?
We understand that buying online can be difficult without the luxury of shop & a change room so when you have purchased online it's no problem to return the swimmer in new, unworn condition within a certain timeframe to exchange sizes. In fact, we are more than happy to post you out the exchange at no cost! Please see our section on 'Returns and Exchanges' for further details & conditions.
Do your stores carry more of a range than your online shop?
Yes, our stores are packed to the rafters with swimwear that is constantly moving and changing, there are tens of thousands of pieces. It would be impossible to put everything on our page so we have taken a selection of our best brands & styles and offered them to you to buy from the comfort of your own home.
What are the benefits of creating an account with Carla Swimwear?
There are many benefits to you if you create an account with Carla Swimwear. These include having all your details pre-filled so each time you place an order you don’t have to put in your name and shipping details. Having an account will enable you to track all your orders and you will be able to view your history of orders. You will be able to create wish lists and keep abreast of all there is to know in the swimwear industry when you receive our fantastic newsletters. You may also be surprised by our great Beach Squad offers that are exclusive to our Beach Squad VIP's.
I still have questions.
If you have any further questions regarding the stores or other products & sizes that we stock that are not on our online shop, please contact us via email@example.com and we will answer your question as quickly as possible.